Is your data safe? Are your backups running?

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When was the last time your server backups ran? Have you checked the integrity of the backups? Are you sure they will work when you need them?  How about the rest of your data – your smartphone, personal computer, and all your other files… Have you backed those up too?

Don’t be an April Fool! Don’t wait until there is an emergency. Check on your server backups!

It has been a busy week here!  Going through all the servers we proactively manage to make sure their backup & disaster recovery plans are intact.  But we have many many more clients on our non-proactive Base Admin server management packages.  Tomorrow will be an even busier day, as we get in touch with all of them to make sure they have proper backup & disaster recovery plans in place!

world-backup-day-2016March 31st was #WorldBackupDay!  A day for people to learn about the increasing role of data in our lives and the importance of regular backups. (Note: We’re not affiliated with WorldBackupDay & they do not support or endorse our services.)

This WEEK alone, we have dealt with a few failed hard drives, several instances of malicious activity & many more instances of user error – all resulting in temporary data loss.  Luckily, in all cases (except one) we were able to promptly recover data from recent backups and get our clients back to business as usual.

Unfortunately, there is that one client (who did not heed our quite redundant advice) will be rebuilding from a 2 year old backup after suffering from a hard drive failure this week!  It is a heart breaking feeling seeing just how much was lost!

Don’t let this be you!  Backup everything. Be redundant – backup your backups! You should have backups offsite – not on the same server/hard drive/computer.

Your company’s data is your oftentimes your lifeline. That data represents lots of time & money, and should be protected at all costs. We have been sorting server backup & disaster recovery solutions here for over a decade! If we already manage your servers for you, open up a support ticket just to double check on your backups & recovery plan.

If you need assistance implementing a proper backup plan, drop us a line. The work is included in all of our server management packages. Contact us to learn more about enterprise level data protection, backups & disaster recovery plans.

Again… What would you do if your server & drives completely died today! Don’t be an April Fool – Backups, Backups, Backups!

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Kill The POODLE – SSL v3 Has Got To Go ASAP!

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No no no, we’re not advocating animal cruelty, but this is definitely an urgent read!

It has been quite the year for major vulnerabilities, and researchers at Google have posted details of yet another! A nasty little bug they’ve named POODLE, with a potentially devastating bite. It is vulnerability in SSL 3.0, which allows malicious attackers to extract secret information from the encrypted transactions. Effectively, Poodle can help sniff out your personal information that is sent over this protocol.

All websites and services that utilize SSLv3 are potentially vulnerable to POODLE. Now luckily, most modern web browsers already resolved this matter and/or are quickly working on resolutions to discontinue support of SSL 3.0. Most of them already utilize more secure protocols, but it is still imperative that POODLE (SSL v3) is killed on your server! Read More

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New York Offices Closed – 10/29/12

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Our NY Based offices will be closed Monday, October 29, 2012, due to Hurricane Sandy.  Our sales & billing will have limited coverage via support tickets – live chat will not be available.

All server management, server monitoring & outsourced support services will continue to function, with staff members working remotely from home, and some of our US based workload being shifted over to our UK staff. Clients with dedicated staff members out of New York will be contacted directly with more information related to backup coverage.

Due to the large potential of flooding and power loss for our NY based staff, response times to support tickets may be higher than normal.  If possible, please hold non-essential or non-emergency support tickets for later in the week to help keep the support queues low.

Any important updates will be posted to our blog, twitter, and client area. To all of our valued customers in the path of Hurricane Sandy, stay safe.

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Server Management Packages Explained

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We offer three levels of server management for Linux & Windows servers. Prospective clients ask us all the time which package is a best fit for them. Lets take a look into each to see which is a best fit for your specific needs. If you have a question about any particular feature, contact us.

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Why Shared Web Hosting?

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We Don’t Recommend Shared Hosting For Your Business

If your website plays a crucial part in the success of your business, then using shared web hosting can be potentially damaging to your reputation, website up time and revenue

Don’t jeopardize your business with cheap shared web hosting offers that promise Unlimited everything. Read on to see why you’ll want to be in your own hosting environment.
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OpenSSH Security Best Practices

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Secure Shell (SSH) provides us with command interface for secure data communication. Effectively, it allows you to remotely manage your server as if you were standing right in front of the physical machine. We use SSH because of the additional layers of protection and encryption it adds when transmitting data over the internet.

While SSH is by default a lot more secure than other protocols such as FTP, there are some configuration changes that can be made to make it even more secure. Changing some widely known defaults will help ensure only you and people you authorize have access to the root of your servers.
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Emergency Server Support

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24/7 Emergency Server Administrator Service

It’s no fun to get those frantic 3AM phone calls from upset clients, because instead of their website they’re getting some ugly **SERVICE FAILED** message. Your cell phone, office phone, emails, twitter are all going crazy. You ring up your datacenter only to find they don’t provide 24/7 support or are an unmanaged provider. This is exactly the problem our service fixes – 24 hours a day, 7 days a week! Read More

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The Dirty “O” Word – Outsourcing Support

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Hiding The Use Of Outsourcing

For our recent redesign, we needed to reach out to some of our clients for our testimonial section. Many were pleased to provide, but several were very hesitant. This was a reply to a request from a great client of ours:

“We’re very happy with your services, but to be honest we really do no want to provide a testimonial. We don’t want our customers to know we’re outsourcing our support.”

This was not unexpected though. We are very used to our clients not wanting to associate their business with…The Dirty Outsourcing Word. We’re perfectly fine with providing support behind the scenes. However, we wanted to take a moment to review some of the stigmas with outsourcing. Read More

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Web Designer Review | Kudos to Vissol

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SeeksAdmin Main Page Over The Years

It has been a long journey to this day. A day where we can take a step back and look our website – a reflection of our company’s service, culture, and personality – and say wow. Take a quick look at the progression of our website over the years. Each step a bit better that the former.

Now don’t laugh at us, heh we’re not web designers. Some of these might be scary, but we’re not ashamed of where we came from. Check them out:

SeeksAdmins first website. Read More

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New Company Website & Enhanced Services

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NEW YORK (September 9, 2010) – SeeksAdmin, an industry leader in outsourced technical support, server administration, and dedicated staffing solutions, today launched its new corporate website, which displays the company’s newly enhanced line of services and allows customers and prospective customers to more intuitively use the site.

The website has been re-organized to improve usability, and its navigational structure has been updated and outdated pages have been removed. The integrated live sales chat is now available 24/7, and existing customers can take advantage of a completely overhauled internal private intranet (which will be unveiled in the coming weeks). Read More

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