4th Quarter Updates
We have been quite busy behind the scenes making many improvements to our infrastructure and methods to ensure our current and future clients will have the best experience here at SeeksAdmin. Below you may find some of the updates!
New Services - We have added a few new services and modified some of the existing ones.
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- Full & base server administration services are now backed with a money back guarantee. One hour response time guaranteed for full and two hour for base.
- Outsourced support is now readily available to all prospective clients, with many dedicated staff member available for hire.
- Our 911 Service now provides clients with immediate access to a SeeksAdmin server administrator to fix emergency situations.
- SeeksAdmin has also partnered with some great vendors to provide you with affordable solutions to assist your business. More can be seen on our additional services page.
Monitoring System Redone…
Well, not exactly redone, but even better. We have decided to scrap the system we were using for monitoring as it was producing far too many false positives among other things. SeeksAdmin will now be providing all its server administration and monitoring subscribers with HyperSpin monitoring!
All new accounts will be setup by default with a HyperSpin monitoring account. Current clients are being migrated and will be updated once their account has been moved.
Payments Made Easy - We’d like to make it as easy as possible for all of our clients and prospective clients to pay for their invoices. We now accept credit cards (Visa, Mastercard, Discover, Amex), paypal, e-gold, moneybookers, and mail-in money order & checks.
Website Redone - Some of our clients were getting lost with our previous design. We’ve redesigned our website to make it more appealing to the viewers eyes and make information easier to find. We find it to be a great step in the right direction considering where we’ve come from:
SoftLayer Portal Access - Our managed dedicated server clients will now have complete access to stats and reboot functions of the SoftLayer server portal via our custom panel that taps into their powerful api system.
Client & Support System Migration - To take advantage of some more powerful features offered by the Kayako helpdesk system we are migrating our support to a new helpdesk system. Clients will still be able to easily email support tickets to us and check the status of their tickets online. Should you need any assistance working around the new systems contact support.
SeeksAdmin is making improvements everyday. If you have any suggestions, feel free to drop us a line. Be sure to look out for our affiliate program, coming soon.
October 19th, 2007 at 5:49 pm
Hi
I think there is spelling mistake if i am not Wrong,Client Aera
October 21st, 2007 at 9:15 pm
Just a quick heads-up, if I may? I bookmarked your site some time ago, after discovering it through posts at webhostingtalk.com; you can imagine my surprise, today, when that link led me to a 404 page. My bookmark was to http://seeksadmin.com/index.php, which apparently no longer exists. You might want to consider a 301 redirect to protect those old links?
The new web site looks good, though there are quite a number of typographical errors, a few dead ends, and your interface to softlayer.com is, frankly, a bit inadequate. I can’t seem to find the server options I want (specifically a SCSI drive) and I’d *really* like a pricing calculation before I enter billing information.
I’ve heard really good things about your service. I’m sure I’ll be shooting Seeksadmin an email in the near future.
October 4th, 2008 at 4:08 pm
i’m happey to see this nice group in one place and happey to see some people in SL
you are the best , and tos high to Amanda,