24/7 Emergency Server Administrator Service
It’s no fun to get those frantic 3AM phone calls from upset clients, because instead of their website they’re getting some ugly **SERVICE FAILED** message. Your cell phone, office phone, emails, twitter are all going crazy. You ring up your datacenter only to find they don’t provide 24/7 support or are an unmanaged provider. This is exactly the problem our service fixes – 24 hours a day, 7 days a week!
We have Linux & Windows server administrators in our offices 24/7 working on our regular support queues. If you need DEDICATED ADMIN ATTENTION NOW, we can pull one of the admins off the regular queue and get them on your emergency support ticket for you. Our emergency server support package includes 2 hours of dedicated admin time. If you need more time than that, we’ll give you an estimate on how much more time is required once we hit that 2 hour mark and will await your approval to continue.
Check out the service page for more details >>> Emergency Server Support Service